Customer Support

Please check the FAQ page - the most frequently asked questions are answered there.

18th January 2022 - Thank you for an amazing summer! We are releasing 2022 tickets as the dates are arranged with the venues. Trader bookings will be open in 2022.

Read our full Covid Policy and Refund Guarantee here


Not had your tickets? - our system can resend them here
Can I bring my dog? - Yes, dogs are welcome (on a short lead).
Carers and Blue Light Card tickets - Find out all you need to know on FAQ page.
Concerned about COVID? Click here of all the steps we are taking to keep our visitors and colleagues safe

If you are a trader wanting to exhibit at our events go here - you can find out more info and apply.

Can't find the answer? Send us an email
[email protected]

Or contact us through Social Media

We aim to respond to all enquiries within 24 hours, but please allow upto 5 working days.
During the summer we are extremely busy and appreciate your patience.