We get asked lots of the same questions about our events. Here you will find the answers.
1) What time is the event on? When is my ticket valid? Can I pay on the door?
We are open 10am-5pm on all event days. Your ticket is valid for one day only, unless otherwise stated. You can pay on the door or purchase a ticket online beforehand. You may avoid queues if you buy your tickets online before the event.
2) Do you accept credit/debit cards? Is there a cash machine on-site?
At each event we setup a cash-machine style facility – we can accept all major card types. As we are in the middle of a field signal can be intermittent and may drop completely in extreme situations. For this reason we recommend you bring enough cash for the day (and a little bit extra in case you find something else that you want to buy!)
3) Can I bring my dog?
Yes. Dogs are allowed as long as they are on a lead. Dogs are not allowed into the food marquees or inside the buildings. This is for hygiene and safety reasons. NB: Please don’t leave your dog in your car on a hot day.
4) Can my carer go for free?
Yes. If you are registered disabled and bring proof (blue badge or similar) your carer will go for free.
5) Is there anything for children?
Yes. We have a kids corner at all our events. Circus workshop and craft time are free, some charges apply for things like kids cookery and face painting. There are some fairground rides and lots of kiddy fun. We also offer Children’s cookery classes at all our events. These can be pre-booked. To find out more here.
6) Are you wheelchair / pram friendly?
We welcome wheelchair users / families with prams and we do all we can to ensure comfort and safety for wheelchair/pram users. Each event is set on a field, often near a house/hall. We have a disabled toilet on the event field and wheelchairs and prams can navigate around the field (assuming no major adverse weather conditions). The venue will often offer further facilities, please refer to their own website for details.
7) Do you cater for vegetarians and other dietary requirements?
We try to offer a variety off foods at each event covering vegetarian, vegan and gluten free options. Have a look on the whats on guide on the day for details of which caterers provide vegetarian options.
8) Can I bring my own food?
No, we have some fantastic food and drink available so please leave your picnics at home & give our exhibitors a whirl. They are cooking some great dishes and lots to try.
9) Can I bring alcohol?
No, due to licensing this is strictly upheld. There are several bars serving at each event. If a guest is found to be bringing in alcohol they will be escorted off the premises and no refund will be given.
10) Where do I park?
Car parks may be a short walk from the site, most are on grass. At all our events we offer free car parking. Disabled parking is as close as we can get you to entrance gates, or with a drop off option.
11) I brought a ticket but the email hasn’t come through? Do I need to print it off?
It may have gone to your spam or junk folder, if you can check there. If you can’t print off your e-ticket you can show it on your phone, but it would speed entry up if you can bring a long a print off.
12) How do I find accommodation nearby?
13) How do I get a traders stand?
Click here or email email@example.com with details of what you do and a picture of your stall (if you have one). Hot food & Bar pitches are usually full very quickly so if we don’t reply we will keep you on file.
14) What are the bar prices like?
Reasonable, similar to the usual bar/pub prices – not over inflated like some events. So, leave the car at home and join us for the day.
15) Do you sell a programme?
Yes, we’ll its more of a programme/recipe booklet. Each group coming in will also be given a ‘what’s on guide’ leaflet free. This will show times of each event and details of all the activities. You can purchase our 2017 Festival Programme & Recipe Book, chocked full of recipes, festival features and interviews, this is £3 and is available to buy at the entrance or information point.
16) Is entry to the house/hall included?
We do try to include some access to the house/hall. This is negotiated with the venue and varies at each event. We’ll put the exact details on the festivals page, under “Information” on this website.
17) How do I get 20% OFF Rock Fish Wellies?
Go to their website ‘Rock Fish Wellies and use promo code GBFF17’. Bargain.