1) What time is the event on? When is my ticket valid? Can I pay on the door?
The event is open 10am-5pm on all event days. Your ticket is valid for any day of the festival, but only 1 day, unless otherwise stated. You can pay on the door or avoid any queues by purchasing a ticket online in advance.
2) Is there anything for children to do?
Lots! There are Circus Workshops, gardening and craft activities and a fairground ride for every child! Small charges apply for things like kids’ cookery, which can be pre-booked, and face painting. To find out more click here.
3) Do you accept credit/debit cards? Is there a cash machine on-site?
At each event we setup a cashback facility – we can accept all major card types. As we are in the middle of a field signal can be intermittent and may drop completely in extreme situations. For this reason we recommend you bring enough cash for the day (and a little bit extra in case you find something else that you want to buy!)
4) Can I bring my dog?
Yes. Well-behaved dogs are very welcome as long as they are on a lead. Dogs are not allowed into the food marquees or inside some of the buildings. This is for hygiene and safety reasons. NB: Never leave your dog in a car on a hot day.
5) Can my carer go for free?
Yes, if you are registered disabled and bring proof (blue badge or similar) your carer will go for free.
6) Are you wheelchair / pram friendly?
We welcome wheelchair users / families with prams and we do all we can to ensure comfort and safety for wheelchair/pram users. Each event is set on a field, often near a house/hall. We have a disabled toilet on the event field and wheelchairs and prams can navigate around the field (assuming no major adverse weather conditions). The venue will often offer further facilities, please refer to their own website for details.
7) Do you cater for vegetarians and other dietary requirements?
We always try to ensure that our traders offer a variety of foods at each event including vegetarian, vegan and gluten free options. Just ask one of our stewards or head to the Information Point if you have any special dietary requirements.
8) Can I bring my own food?
We would rather you didn’t! We have some fantastic food and drink available so please leave your picnics at home and give our exhibitors a whirl. There is always lots of choice to cater for every taste!
9) Can I bring alcohol?
No, due to licensing laws this is strictly prohibited. There are several bars at every event. If a guest is found to be bringing in alcohol they will be escorted off the premises and no refund will be given.
10) Where do I park?
There is ample free car parking at every one of our events. Car parks may be a short walk from the site, and the majority are on grass, but our stewards will guide you in. Disabled parking is as close as we can get you to entrance gates, or with a drop off option.
11) I purchased a ticket online but the email hasn’t come through? Do I need to print it off?
Please check your spam or junk folder in the first instance. If you don’t have a copy, please get in touch with the email address that you ordered the tickets with. If you can’t print off your e-ticket you can show it on your phone, but entry can be quicker if you bring along a printed version.
12) How do I find accommodation nearby?
13) How do I get a traders stand?
Click here or email email@example.com with details of what you do and a picture of your stall (if you have one). Hot food, drinks & Bar pitches are usually full very quickly so if we don’t reply we will keep you on file.
14) What are the bar prices like?
Reasonable, similar to the usual bar/pub prices – not over inflated like some events. So, leave the car at home and join us for the day.
15) Do you sell a programme?
You will receive a free What’s On Guide on arrival. This includes the times of each attraction during the day and details of all the activities. Additionally you can purchase our 2017 Festival Programme & Recipe Book, chock-full of recipes, festival features and interviews for just £3 from the Information Point.
16) Is entry to the house/hall included?
We do try to include some access to the house/hall. This is negotiated with the venue and varies at each event. We’ll put the exact details on the festivals page, under “Information” on this website.
17) How do I get 20% OFF Rockfish Wellies?
Go to their website Rockfish Wellies and use promo code ‘GBFF17’. Bargain.